Privacy Policy
Sakura Blossom Spa is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.By using this website or booking services with Sakura Blossom Spa, you agree to the collection and use of information as described in this policy.
Who We Are
Sakura Blossom Spa is a private wellness business providing specialist scalp, hair, and beauty treatments. For the purposes of data protection law we act as the data controller of the personal information you provide.If you have any questions about this Privacy Policy or how your information is handled, you may contact us using the details provided on this website.
Information We Collect
We collect personal information that you voluntarily provide when making an enquiry, booking an appointment, completing consultation forms, or communicating with us. This may include your name, email address, telephone number, and any information relevant to your booking or treatment.To ensure treatments are safe and suitable, we may also collect limited health-related information where necessary. This may include details of allergies, medical conditions relevant to treatment, contraindications, or pregnancy status. This information is collected solely for the purpose of protecting your health, safety, and wellbeing during treatment.We may also maintain records of your appointment history, treatment preferences, and consultation responses in order to provide consistent, personalised services.
Payment Information
Appointments may require a deposit or full payment at the time of booking. Payments are processed securely through third-party payment providers integrated with our booking system, including services such as Stripe, Square or PayPal.Depending on your selected payment method, your card details may be securely stored by the payment provider for the purpose of processing payments, deposits, or authorised charges in accordance with their own privacy policies and security standards.Sakura Blossom Spa does not store or have access to full card details. All payment data is handled directly by the payment processor using encrypted, industry-standard security measures.
How We Use Your Information
Your personal information is used to manage bookings, provide treatments safely, communicate with you regarding appointments, process payments, maintain accurate client records, and respond to enquiries. We may also use your information to improve our services and maintain a high standard of client care.We only collect and use information that is necessary for these purposes and do not sell or share your personal data for unrelated activities.
Legal Basis for Processing
We process your personal data where it is necessary for the performance of a contract when you book or receive services from us, to comply with legal obligations, and for our legitimate interests in operating and improving our business. Health-related information is processed only where necessary to ensure treatment safety and is typically provided with your consent.
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. Your data is stored securely using reputable systems and service providers that comply with data protection standards.Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, insurance, accounting, and regulatory requirements.
Third-Party Services
To operate efficiently, we use trusted third-party providers, including online booking platforms, payment processors, website hosting services, and email communication tools. These providers process personal data on our behalf and are required to maintain confidentiality and security in accordance with applicable data protection laws.
Where data is transferred outside the United Kingdom, appropriate safeguards are implemented to ensure your information remains protected.
Marketing Communications
We will only send marketing communications if you have opted in to receive them. You may withdraw your consent or unsubscribe at any time by following the instructions provided in communications or by contacting us directly.
Your Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data where appropriate, restrict or object to certain processing activities, and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled correctly.
Cookies
This website may use cookies and similar technologies to enhance functionality, analyse usage, and improve the user experience. You can control or disable cookies through your browser settings. Where required, a cookie banner will request your consent before non-essential cookies are used.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services offered. The most current version will always be available on this website.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Sakura Blossom Spa using the contact details provided on the Contact page of this website.